2 days after requesting a return of one of two pairs of hockey shoes I have not heard from kookaburra. Please would you expedite this. Hence only 4 stars. I wanted to give 5, but I don't think this is good enough. I have clicked on the YES for do I have to pay for return as I currently don't have a clue due to lack of response.
Saffron Walden, GB, 6 days ago
Varun S
Verified Customer
I have shopped a lot from Kookaburra recently. Amazing service.
Sweden, 1 week ago
Ammar Z
Verified Customer
Excellent Quality, All items received as described
London, GB, 1 week ago
Brian S
Verified Customer
dissapointed as hat not really deep enough it sits on top of head not giving enough face protection from the sun only works if you stand errect
Northampton, GB, 1 week ago
Anonymous
Verified Customer
KAHUNA 2.1 BAT/PADS A RH
Really quick delivery, pads really good
High Wycombe, GB, 1 week ago
Yadu S
Verified Customer
Delivery took longer than expected, but the product looks great. Excited to try it out this Saturday!
Lewisham, GB, 2 weeks ago
Anonymous
Verified Customer
1234567890
Ireland, 2 weeks ago
Anonymous
Verified Customer
Lovely pair of gloves,Fits perfectly
Swindon, United Kingdom, 2 weeks ago
Tom D
Verified Customer
Kookaburra has great quality and delivers efficiently
Leicester, United Kingdom, 2 weeks ago
Neil G
Verified Customer
Quality products and service. Delivered on time. Would recommend.
United States, 2 weeks ago
Maheshan D
Verified Customer
Ordered a pair of cricket shoes and plastic stumps with base. Order was delivered within a couple of days, which was great. One of the shoes had discoloured laces and a dead insect inside. Wrote to them but yet to hear. Called them and was quite rudely told that my query would be passed on to the refunds team but again, yet to hear. I won't be ordering again. My local cricket shop is much better and I was reminded why sticking with your local is far better!
Oxford, United Kingdom, 2 weeks ago
Stuart B
Verified Customer
Wrong size delivered, immediate response from the team and refunded very quickly. Impresses
United States, 1 month ago
Mark N
Verified Customer
Amazing equipment at such good prices too! Kitted myself out for the new season for a third of what I paid on other brands
United Kingdom, 1 month ago
Anonymous
Verified Customer
The product was as described and delivery was quick and painless but pricing was dodgy.
The item was listed on the website at £10. Delivery price (which was not shown prior to checkout) was £5. So how did I end up paying £16? Well, according to the invoice, the £10 price was divided into £8.33 unit price plus £2.67 VAT. This of course adds up to £11. So where did the £10 price come from? It strikes me as a case of false advertising and doesn’t leave me with the confidence to buy from this company again.
Oxford, United Kingdom, 1 month ago
Anonymous
Verified Customer
I had ordered a pad for which I paid a delivery within UK, it had little mark on it so I emailed through website and the only response I got was return to the address for which again I would had to pay delivery charge. So I requested if possible am ok to keep the pads put me some discount but there has been no reply on the same.
It was mentioned on sign in 10% discount I used the code but not a single penny was discounted and I paid the full billing amount.
United States, 1 month ago
Muhammad A
Verified Customer
4.1 T/20 NAVY BAT GLOVES Y R/H
Very comfortable
Johannesburg, South Africa, 1 month ago
Akshay s
Verified Customer
Kookaburra support team did resolve my issue in very short time, I liked there service
Strommen, Norway, 1 month ago
Faizan C
Verified Customer
KC PLAYERS SPIKE WHITE/BLACK 9
Very nice. Good quality.
London, United Kingdom, 1 month ago
David M
Verified Customer
Outstanding service
Sweden, 1 month ago
Our website uses cookies and similar technologies for a number of purposes, including to improve your experience on the website.
2 days after requesting a return of one of two pairs of hockey shoes I have not heard from kookaburra. Please would you expedite this. Hence only 4 stars. I wanted to give 5, but I don't think this is good enough. I have clicked on the YES for do I have to pay for return as I currently don't have a clue due to lack of response.
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Saffron Walden, GB, 6 days ago
Varun S
Verified Customer
I have shopped a lot from Kookaburra recently. Amazing service.
Was this review helpful?
Yes
No
Sweden, 1 week ago
Ammar Z
Verified Customer
Excellent Quality, All items received as described
Was this review helpful?
Yes
No
London, GB, 1 week ago
Brian S
Verified Customer
dissapointed as hat not really deep enough it sits on top of head not giving enough face protection from the sun only works if you stand errect
Was this review helpful?
Yes
No
Northampton, GB, 1 week ago
Anonymous
Verified Customer
KAHUNA 2.1 BAT/PADS A RH
Really quick delivery, pads really good
Was this review helpful?
Yes
No
High Wycombe, GB, 1 week ago
Yadu S
Verified Customer
Delivery took longer than expected, but the product looks great. Excited to try it out this Saturday!
Was this review helpful?
Yes
No
Lewisham, GB, 2 weeks ago
Anonymous
Verified Customer
1234567890
Was this review helpful?
Yes
No
Ireland, 2 weeks ago
Anonymous
Verified Customer
Lovely pair of gloves,Fits perfectly
Was this review helpful?
Yes
No
Swindon, United Kingdom, 2 weeks ago
Tom D
Verified Customer
Kookaburra has great quality and delivers efficiently
Was this review helpful?
Yes
No
Leicester, United Kingdom, 2 weeks ago
Neil G
Verified Customer
Quality products and service. Delivered on time. Would recommend.
1 person found this review helpful.
Was this review helpful?
Yes
No
United States, 2 weeks ago
Maheshan D
Verified Customer
Ordered a pair of cricket shoes and plastic stumps with base. Order was delivered within a couple of days, which was great. One of the shoes had discoloured laces and a dead insect inside. Wrote to them but yet to hear. Called them and was quite rudely told that my query would be passed on to the refunds team but again, yet to hear. I won't be ordering again. My local cricket shop is much better and I was reminded why sticking with your local is far better!
1 person found this review helpful.
Was this review helpful?
Yes
No
Oxford, United Kingdom, 2 weeks ago
Stuart B
Verified Customer
Wrong size delivered, immediate response from the team and refunded very quickly. Impresses
1 person found this review helpful.
Was this review helpful?
Yes
No
United States, 1 month ago
Mark N
Verified Customer
Amazing equipment at such good prices too! Kitted myself out for the new season for a third of what I paid on other brands
1 person found this review helpful.
Was this review helpful?
Yes
No
United Kingdom, 1 month ago
Anonymous
Verified Customer
The product was as described and delivery was quick and painless but pricing was dodgy.
The item was listed on the website at £10. Delivery price (which was not shown prior to checkout) was £5. So how did I end up paying £16? Well, according to the invoice, the £10 price was divided into £8.33 unit price plus £2.67 VAT. This of course adds up to £11. So where did the £10 price come from? It strikes me as a case of false advertising and doesn’t leave me with the confidence to buy from this company again.
1 person found this review helpful.
Was this review helpful?
Yes
No
Oxford, United Kingdom, 1 month ago
Anonymous
Verified Customer
I had ordered a pad for which I paid a delivery within UK, it had little mark on it so I emailed through website and the only response I got was return to the address for which again I would had to pay delivery charge. So I requested if possible am ok to keep the pads put me some discount but there has been no reply on the same.
It was mentioned on sign in 10% discount I used the code but not a single penny was discounted and I paid the full billing amount.
1 person found this review helpful.
Was this review helpful?
Yes
No
United States, 1 month ago
Muhammad A
Verified Customer
4.1 T/20 NAVY BAT GLOVES Y R/H
Very comfortable
2 people found this review helpful.
Was this review helpful?
Yes
No
Johannesburg, South Africa, 1 month ago
Akshay s
Verified Customer
Kookaburra support team did resolve my issue in very short time, I liked there service
