How Do I Return My KookaburraSport.co.uk Order?

We want returns to be as easy and quick as possible. All returns must be authorised by us by using our returns registration page.  You can return your order for any reason within 30 days, however some exceptions do apply.

1. All item(s) must be unused.
2. The item(s) must be in its original packaging and undamaged.
3. All items are thoroughly inspected before any action is taken.
4. Items received after 30 days will not be refunded or credited.

Products not meeting the above criteria will be exempt from return.

In addition:-

1. Refunds for gift returns will be issued to the original payment method. Please work with the gift giver if you need to return any items.
2. Orders purchased on KookaburraSport.co.uk can’t be returned to another retail store or partner.

FAQs

Can I exchange my KookaburraSport.co.uk order?
The best way to exchange your order is to simply place a new order for the item(s) you want, and then return the item you already have.

When will I be refunded?
Once we've received and processed your return, we'll issue a refund to your payment method within 7 business days.